Política de envío
SHIPPING POLICY
Thank you for shopping with MooMooBuns. Below you will find important information regarding the processing and shipping of your order.
Order Processing Time
All orders are processed within 2–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be extended during peak seasons, holidays, or promotional periods.
Shipping Times
Estimated delivery time: 6–9 business days after shipment.
Shipping times are estimates and are not guaranteed. Delivery may take longer due to:
- Carrier delays
- Customs clearance procedures
- Weather conditions
- High shipping volumes
- Incorrect or incomplete shipping information
We are not responsible for delays caused by carriers or customs.
Shipping Coverage
We currently ship worldwide.
Delivery times may vary depending on your country or region.
Shipping Costs
We offer Free Standard Shipping on all orders unless otherwise stated.
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
These charges are not included in the product price and must be paid by the customer upon delivery where applicable.
We are not responsible for delays caused by customs.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that the shipping address is accurate and complete.
If an order is returned due to an incorrect or incomplete address provided by the customer, the customer may be responsible for additional shipping fees.
We are not responsible for lost packages due to incorrect address information.
Lost, Stolen or Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
If your package is marked as delivered but you have not received it, please contact the carrier first. If the issue remains unresolved, contact us and we will assist you.
MooMooBuns is not responsible for lost or stolen packages confirmed as delivered by the carrier.
Order Changes & Cancellations
Orders can only be modified or canceled within 12 hours of purchase.
After this period, we cannot guarantee changes or cancellations as the order may already be in processing.
Contact Us
If you have any questions regarding shipping, please contact us at: